FAQ - Frequently Asked Questions

  • How much does it cost?

    The "Order" tab provides sample pricing which may be billed annually or monthly. After it is built, a typical website will cost $150 to setup and $29.99 per month or $300 per year (you can save $60/year by paying annually).

  • Is WeGoAll a Greek Licensed Product??

    Yes we are. Some organizations only allow Greek Licensed vendors to create websites for their chapters.

  • What is included in the setup price?

    The setup cost pays for customized graphics such as the header banner image.

    We will also aid your organization with setting up your donation and payments system so that your organization can accept donations and sell items on your website.

    There are no hidden costs. The setup price is $150.

  • How long does it take to get up and running?

    On average, we can have your website ready in one week or less.

  • Who can use the donation feature?

    Organizations with a valid 501(c)3 can use the credit card donation features. Organizations without a valid 501(c)3 status can still accept donations, but the donations must be in the form of a bank ACH transaction or an Amazon balance transfer. Any organization can use built-in features in our system to sell items from their website.

  • Does it come with a domain name?

    Yes. Every WeGoAll website comes with a domain name of your choice (i.e. www.yourdomain.com). If you already have a domain name for your organization, contact us and give us some information on how we can continue using your domain name.

  • Can we accept donations directly on our website?

    Yes you can! WeGoAll allows your chapter to accept donations directly on your website. All you have to do is create fund raising campaigns and let your site make money for you. You can also sell shippable items like chapter t-shirts directly from your website. When it comes time to hand out the shirts, simply print a list of who paid so that you can pass them out in person. You can also require users to enter their shipping address, and mail items directly to them.

  • Will my information be safe?

    Your information will be stored on our secure servers. Your passwords will also be encrypted so that not even our staff with access to our databases will be able to retrieve your password.

    Your sensitive information such as phone numbers, email addresses, address, and others can be set as visible to the public, visible only to logged in users, visible to only other members of the same group, and more. There is a lot of flexibility when it comes to security, and we will help you set your site up for what is right for your organization.

  • Can I export member information to a spreadsheet?

    Yes you can. You can export any or all of your site's members to a spreadsheet as often as you like. The tools are built into your site so that members of your site with permission to do so can export member information -- including any custom member attributes. Watch these videos to learn more (view the data manager video).

  • Who is responsible for keeping it going, posting pictures, videos, etc?

    Members publish their own content! Whether it be pictures, videos, articles, etc... Your members are in control. You assign administrators who have the ability to censor the information, ensuring that no content is added of which you do not approve. You can also set specific authorization for each member for actions like adding photos, creating news articles, sending out mass emails, etc... We will work with you and your members to provide all the support needed.

  • Who can use the site?

    Your website will be developed for use by active members and alumni as well. It has been developed to bring groups of people with similar backgrounds together and keep them there. You can also specify any other type of member you wish to register on your site. Do you have a Mother's Club? With WeGoAll, you can easily create a Mother's Club group and allow individuals to register as a member of Mother's Club.

    To ensure only legitimate members of your organization are registered on your website, registration for members and alumni can be set as "closed". When registration is closed, it means the registration must be approved by administrators before a registering member becomes part of your website.

  • How easy is it to use, and what if I graduate or stop maintaining my site?

    Being an administrator of a WeGoAll website is easy. Though our websites are sophisticated and full of many features, they are all very intuitive and easy to use.

    You can also view our help page to get more information via our instruction manual and screencasts that will visually walk you through many different aspects of the site step-by-step.

    If you can't find your answer there, feel free to contact us at any time.

  • Do I need a program or editor to edit content?

    No you do not. Every feature from WeGoAll has been designed so that you don't need to download or install any software to edit or view content on your webpages. We have built-in content editors that will edit text just like a word processor. We also have a photo upload utility that will automatically resize your photos before you upload them, cutting upload times by as much as 80%!

  • Do we need to go to some other site to edit our site?

    No you do not. WeGoAll is completely branded for your organization. You will never have to visit another website in order to edit your organization's website. All of the administration features are built into your website so that it is as easy as possible for you to edit and maintain.

  • Is content screened before it is visible?

    Yes it is. All content is screened before it is visible. Administrators and members with proper authorizations can approve or deny articles and pictures from being made public. There are two separate permission levels pertaining to pictures: who can upload pictures, and who can approve pictures. When a photo is uploaded, the photo is marked as unapproved and must be approved by a member with "approve pictures" permission before it is visible to the public. News and events also work in a similar manner.

    Every input field from your guestbook to the contact page is also screened for curse words and derogatory content.

  • Can I hide certain members during rush?

    Yes. Some organizations require chapters to take down any information about certain members during rush. If this applies to your organization, you can hide a member on the website in a few easy steps:

    1. Login to the site
    2. View the member's profile you wish to hide (this could be your own, but if you are an administrator, you can hide others)
    3. Click the "Edit" link to the far right of the member's name
    4. Go to the last tab on the right labeled "Settings"
    5. Check the box labeled "Hide my profile"
    6. Click "Update my Profile"
    7. Repeat for other members